Collection and Use of Personal Information
What Personal Information We Collect
When you visit our website, purchase a product, create an account, download a catalog, connect to our services, contact us including by social media or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, credit card information and profile information where the contact is via social media.
Collection and Use of Non-Personal Information
We may collect information such as language, referrer URL, location, time zone, search queries, browser name and customer activities on our website. This information is used to help us understand which parts of our website, products, and services are of most interest.
We may use "cookies" to remember personal information when you use our website to make your experience with us more convenient and personal. Such as knowing your country and language, helps us provide a customized and more useful shopping experience. You may choose to disable cookies, however, certain features of our website will not be available once cookies are disabled.
Use of Personal Information
We may process your personal information for the following purposes:
- Help to create, develop and improve products
- Operate and improve services and customer communication
- Personalize your user experience
- Process payments
- Keep you posted on Ivan's latest product announcements, and upcoming events
- Loss prevention and anti-fraud purposes
- Send important notices, such as changes to our terms, conditions, and policies
- Internal auditing, data analysis and research
How we protect your information
We adopt appropriate data collection, storage, processing practice and security measures to protect against unauthorized access, alteration and disclosure of your personal information stored on our site. Sensitive data exchange happens over a SSL secured communication channel.
Disclosure to Third Parties
We do not sell or trade personal information to others. We may share certain personal information with trusted third parties for the purposes outlined above. We may use third party service providers to help us operate our business on our behalf, such as newsletters or survey. We may share your information with these third parties for those limited purposed provided that you have given us your permission. These companies are obligated to protect your information.